One of First Candle’s funders, the Maternal and Child Health Bureau (MCHB/HRSA) is conducting a customer satisfaction survey of our Program Support Center which administers programs such as Kicks Count and Nurses as Models Training program.

Below is the cover letter and link to the survey.  Please complete the survey as this will provide feedback to help us improve our programming.  Once you click on the link to the survey you must scroll down until you find our specific grant name – National Sudden and Unexpected Infant/Child Death and Pregnancy Loss Program Support Center.  As you work with other federally funded programs, you may also be asked to complete this survey for other programs. We thank you in advance for completing this survey.

SURVEY INVITATION E-MAIL

The Health Resources and Services Administration’s Maternal and Child Health Bureau is conducting a Customer Satisfaction Survey of its Resource Centers.  The Maternal and Child Health Bureau provides funding for First Candle’s Program Support Center. Our goal is to use the feedback we receive from you to help improve the quality of our Resource Centers’ services and learn how we can serve you better.

It would be appreciated if you took a few minutes to complete the anonymous survey via the internet by clicking on the link below.

https://svy.cfigroup.com/cgi-bin/qwebcorporate.dll?idx=S59BJQ

The survey will take approximately 10 minutes to complete.  CFI Group, an independent research and consulting firm, is conducting this survey for the Maternal and Child Health Bureau.  The survey is hosted via a secure server and your participation will remain anonymous.  If you have any technical questions or issues while taking the survey, please contact MCHBsurvey@mail.cfigroup.com.

The information you provide will be vital for the Maternal and Child Health Bureau to improve our Resource Centers’ services and we hope you can take the time to complete the survey.  Thank you in advance for your participation.

Sincerely,
Peter C. van Dyck, M.D., M.P.H.
Associate Administrator
Maternal and Child Health Bureau